Service

Service

Service

Management

Management

We act as your operational partner — managing every aspect of your marketplace presence, day after day. Whether you're selling B2C or B2B, we handle the complexity of stock, pricing, customer reviews, and performance KPIs — so you can stay focused on product and growth.

We act as your operational partner — managing every aspect of your marketplace presence, day after day. Whether you're selling B2C or B2B, we handle the complexity of stock, pricing, customer reviews, and performance KPIs — so you can stay focused on product and growth.

Our Approach

Running a successful marketplace operation is about consistency, reactivity, and control.

At Nolucard, we manage all the day-to-day tasks required to keep your brand competitive and compliant on marketplaces like Amazon, Bol.com, Etsy, Cdiscount, or even vertical platforms like MediMarket or Mediamarkt — tailored to your model (FBA, FBM, Vendor, Bol B2B...).

From stock synchronization to policy compliance and weekly KPI tracking, we ensure everything is under control — so you can focus on product development, logistics, or business development.

1. Inventory & Stock Synchronization

We ensure your stock data is always up to date — across marketplaces and countries — avoiding overselling, lost buy boxes, or late shipments.

  • Multi-channel stock sync (FBA/FBM or Bol API)

  • Inventory buffer and stockout prevention

  • Backorder management

  • Cross-border delivery timing logic

  • Alerts on anomalies (sudden drops, inactive offers)

2. Pricing, Promotions & Offer Management

Your pricing must reflect your positioning and market dynamics. We monitor and adjust offers in line with your strategy and seasonality.

  • Automated or manual price updates

  • Campaign & promotion setup (Bol deals, Amazon coupons…)

  • Buy Box monitoring and pricing alerts

  • B2B pack pricing vs. B2C strategy

  • Bundle or kit optimization

3. Customer Messaging & Review Handling

Customer experience drives repeat sales and brand trust — especially in competitive marketplaces. We manage interactions with care.

  • Answering messages (B2B/B2C tone adjustment)

  • Handling claims, returns, and expectations

  • Encouraging positive reviews

  • Reporting abuse or unfair reviews

  • Translating and responding locally when needed

4. Performance, Compliance & Policy Control

We monitor seller health metrics closely to protect your account and avoid costly suspensions.

  • Account health status and alerts

  • Policy change adaptation (Amazon, Bol, etc.)

  • Performance KPIs (shipping, return rate, message delay)

  • Appeal preparation (if needed)

  • Marketplace guideline monitoring (e.g., title length changes)

5. Analytics, Reporting & KPI Follow-up

Our management comes with clear, actionable insights. You’ll always know what’s working — and what to improve.

  • Weekly or monthly reports

  • Visibility, conversion, and sales performance

  • ACoS/ROAS when advertising is active

  • Stock rotation & margin tracking

  • Suggestions for improvements or experiments

Why Our Clients Choose Us for Daily Ops

  • We make sure things don’t break — and that they keep growing

  • We adapt our workflows to your sales model, product, and team

  • We work across multiple marketplaces and languages

  • We act like an extension of your business — not just a service provider

Ready to Delegate Your Marketplace Operations?

Let us take over the complexity of daily marketplace management so you can focus on what really moves your business forward.

👉 [Contact us] to get started with a free operational audit.

Our services

Our services

Explore more of our services

Our services

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FAQs

FAQs

FAQs

Frequently asked questions

What kind of brands do you work with?
Are you specialized in B2C or B2B?
What marketplaces do you support?
Can you manage everything for us?
How do we get started?
What kind of brands do you work with?
Are you specialized in B2C or B2B?
What marketplaces do you support?
Can you manage everything for us?
How do we get started?
What kind of brands do you work with?
Are you specialized in B2C or B2B?
What marketplaces do you support?
Can you manage everything for us?
How do we get started?

Ready to take your
e-commerce to the next level?

Ready to discuss your e-commerce goals and how we can help you achieve them? Schedule a complimentary consultation with one of our experts.

Ready to take your
e-commerce to the next level?

Ready to discuss your e-commerce goals and how we can help you achieve them? Schedule a complimentary consultation with one of our experts.

Ready to take your
e-commerce to the next level?

Ready to discuss your e-commerce goals and how we can help you achieve them? Schedule a complimentary consultation with one of our experts.